Delivery Information

Please do not hesitate to contact us if you wish to have your parcel left in a safe place or with a neighbour.

If you wish to track your delivery, use the consignment number provided to you, or contact us.

Unsuccessful deliveries our couriers will leave a card, please act on this to avoid the disappointment of your item being delayed or returned to us.

Standard Delivery:
  • Completely free
  • Delivered within 2 working days
  • Order by 2pm for same day dispatch
  • Large letter size parcels are sent by Royal mail 2nd class
  • Standard parcels are sent by Hermes fully tracked
 
Next Day Delivery:
  • Express overnight delivery costs £4.44
  • Order before 2pm for same day dispatch
  • Excludes bank holidays and weekends
  • We cannot deliver next day to the following postcodes
    AB37, AB38, AB41 -AB45, AB51 – AB56, BT, FK17-FK21, HS, IV, IM1-IM9, KA27-KA28, KW, PA20-PA78, PH15-PH50, PO30+, ZE & IOW

Delivery of Larger Items:
  • Completely free next day delivery (some postcodes may vary, see postcodes below)
  • Order before 2pm for same day dispatch
  • If your item weighs over 15kg or over 1.2m we will deliver your item with APC (next working day, fully tracked, signature required)
  • We cannot deliver these items to the following post codes for free, extra charges will apply and we will contact you.
    AB37, AB38, AB41 -AB45, AB51 – AB56, BT, FK17-FK21, HS, IV, IM1-IM9, KA27-KA28, KW, PA20-PA78, PH15-PH50, PO30+, ZE & IOW
 
Delivery of Restricted Items:
  • Our Axes, mauls and bill hooks are restricted, bladed items
  • By purchasing these items from us, you confirm that you are at least 18 years of age
  • A household signature will be required upon delivery
  • Simply purchase the item from us and we will contact you for proof of age

Delivery of Paint:
  • Completely free next day delivery (some postcodes may vary, see postcodes below)
  • Order before 2pm for same day dispatch
  • We deliver paint with APC (next working day, fully tracked, signature required)
  • We cannot deliver paint to the following post codes for free, extra charges will apply and we will contact you
  • AB37, AB38, AB41 -AB45, AB51 – AB56, FK17-FK21, IV, KA27-KA28, KW, PA20-PA78, PH15-PH50, PO30+ & IOW
  • We cannot deliver paint over water (for example Islands, BT, HS, IM, KW, ZE)

Click and Collect:
  • If you’re local to us, select the ‘click and collect’ option at the checkout
  • You can collect your items from us as soon as you have placed your order
  • Save 10% on marked website price by using click and collect
  • We will hold this item for you for 5 working days
  • We are open 9am-5pm Monday – Friday for collections
  • Please bring proof of your order or ID such as a Driving License or Passport.
  • For all age restricted items, proof of being over 18 will be required, such as a Driving License or Passport. 
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